Location : Gurgaon-Sec-49.
Shift Timings : EST/PST
Job Description / Responsibilities :
- You are required to understand the End to End Hiring process.
- Ability analyzes system integrations in recruitment technology eco-system.
- Have in-depth knowledge of the hiring tools implemented and be upskilled.
- Help in training the end users and resolving any query in the process.
- Data analysis and representation on usage, adoption, traction, etc
- Work closely with the Avature implementation team to ensure we deliver the required functionality with seamless knowledge.
- Continuously seek ways to improve recruitment processes / programs and create synergies through the use of the system.
- Take initiative to understand organizational needs and drivers, identify trends, evaluate practices, document process requirements related to the usage of Avature.
- Work with system users and stakeholders to provide troubleshooting, research, and guidance as needed, consistently leveraging best practices.
- Manage incoming inquiries to closure, appropriately escalating cases and broader discussions as needed.
- Knowledge of PowerPoint & Outlook
Desired profile of the candidate :
- 1-3 experience in Avature or similar ATS tool
- Excellent Communication Skill in English (Mandatory)
- Flexible with shift timing
