Associate, Global Market Vigilance (GMV)

Job Title: Associate, Global Market Vigilance (GMV)

Location: Unilever R&D Bangalore

Function: Global Regulatory Affairs (GRA), Wellbeing Collective (WBC)

Job Type: Individual Contributor, Full-Time

Job Summary

We are looking for a meticulous and initiative-taking associate to support Global Market Vigilance (GMV) operations. This role is critical in ensuring consumer safety and regulatory compliance through effective post-market surveillance. The ideal candidate will have hands-on experience working in scientific databases and a foundational understanding of post-market safety processes in Consumer Healthcare or Pharmaceutical products.

Key Responsibilities

• Support the intake, triage, and documentation of health-related complaints regarding Unilever products i.e., adverse events (AEs) using Veeva Vault Safety in an accurate and timely manner.

• Conduct duplicate checks to avoid processing redundant cases.

• Escalate AE cases to management promptly, if assessed as potentially serious in nature.

• Collaborate with internal teams (e.g., Call Centers, Customer Experience Centers) and external partners (Third party consultants) to gather complete information regarding AE cases.

• Assist in the preparation of AE case narratives, causality assessments, and regulatory submissions under supervision, as required.

• Ensure compliance with global AE reporting requirements and timelines.

• Maintain accurate records and support documentation archiving processes.

• Assist in the configuration, user testing, and validation of safety database updates and enhancements.

• Coordinate with cross-functional teams (e.g., Regulatory Affairs, Quality Assurance, R&D) to ensure alignment of safety data and reporting.

• Track and follow up on corrective and preventive actions (CAPAs) related to safety operations.

• Support weekly and monthly reconciliations of safety data with internal and external stakeholders.

• Contribute continuous improvement ideas to enhance GMV processes and system efficiency.

• Demonstrate flexibility and readiness to take on additional activities as assigned by management.

Qualifications

• Bachelor's or Master's degree in Life Sciences, Pharmacy, or a related field.

• 0-2 years of experience in post-market safety or Pharmacovigilance in Consumer Healthcare or Pharmaceutical companies.

• Hands-on experience working in scientific databases is required.

Key Attributes

• Initiative-taking and collaborative team player.

• Effective communication and documentation skills.

• High diligence and organizational skills.

• Ability to work in a fast-paced, cross-functional environment.

Note:This position is to support US based businesses and therefore it requires significant overlap with US time zones.

Our commitment to Equality, Diversity & Inclusion

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.