Job Description
Overview
The T3 Associate supports end-to-end operations delivery with a strong focus on Benefits and Pensions administration, process accuracy, data analytics and continuous improvement. This role ensures seamless transactional operations and delivers exceptional employee experience through effective case management and collaboration across global locations.
Your role
- Case Management: Resolve employee and HR queries via ServiceNow, maintaining SLAs and quality standards.
- Benefits and Pensions Administration: Support global benefits and Pensions processes (health, flex benefits, insurance) and respond to employee inquiries with accuracy and empathy.
- Quality & Audits: Conduct regular audits, maintain documentations, SOPs, and drive process improvements.
- Collaboration: Partner with employees, managers, HR teams, and COEs for smooth operations and HR initiatives.
- System Expertise: Utilize systems (e.g. ServiceNow, Workday), and Tools (e.g. MS Office, co-pilot) available for reporting, dashboards, analytics and insights.
About you
- Core Competencies & Skills:
- Strong stakeholder management.
- Advanced MS Office (Word, PPT, Excel, Outlook etc) proficient data analytic and reporting capability.
- Problem-solving abilities with strong analytical and logical reasoning, attention to detail.
- Ability to prioritize tasks, manage workload effectively and meet deadlines in a fast-paced environment.
- Excellent communication and presentation skills.
- Proactive, enthusiastic, and committed to continuous improvement through simplification and automation.
- Preferred Experience:
- Hands-on experience with HR/Benefits platforms (Workday, Darwin, Oracle, ServiceNow).
- Knowledge of global benefits administration and compliance requirements.
- Global SIP and Shares Savings Plan Knowledge will be an advantage.
Reward & benefits
Explore the rewards and benefits that help you thrive - at every stage of your life and your career.
This includes:
- Comprehensive life insurance coverage.
- Premium medical insurance for you and your dependents.
- Generous annual leave balance.
- Flexible and hybrid work solutions.
- Remote work opportunities outside of country.
- Company gratuity scheme.
- Discretionary bonus program.
- Relocation assistance.
- Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.
About AtkinsRealis
We're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
Worker Type
Employee
Job Type
Regular
