Associate Director Product Management RCM

About IKS Health

IKS Health enables the enhanced delivery of exceptional healthcare for today's practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States.

IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare spanning administrative, clinical, and operational burdens so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we're creating transformative value in healthcare and empowering clinicians to build healthier communities.

Job Summary:

The Product Owner/Product Manager will lead strategy, development, and optimization of US healthcare RCM and medical-coding products. The candidate will collaborate with engineering, operations, coding teams, and business leaders to deliver scalable solutions.

Role & Responsibility

This is a very visible and hands-on Product Management role.

This role will effectively act as the intersection between operations, solutions, technology development and user experience to design, build and implement innovative technology solutions.

You will act as the primary product owner of IKS technology products and drive the agenda for IKS

Health digital transformation from ideation, exploration, approval, development, implementation,

execution, measurement and ongoing development

Manage stakeholders by structured/unstructured communication channels, collaborate with, and

influence leaders in operations across all levels, regarding product needs, product plans, organizational prioritization, and project updates

Responsible for ensuring communications documents/collaterals are created. [Project status,

project milestones, Notification, Training guide, user-manuals etc.]

Responsible for developing and delivering progress reports, proposals, requirements documentation, and presentations such as System Approaches, Outline high-level flow, Release notes etc.

Act as conduit between the business / client teams and development teams to ensure proper flow of communication and resolution of any gaps of information & understanding

Support testing team in understanding system requirements, defining testing objectives and

participating in functional testing.

Conduct user training sessions and support client teams during acceptance testing.

Exp Required

Overall 8-10 yrs exp with at least 2-3 yrs relevant as a Product Owner/Product Manager is Required

Degree (Bachelor's or Masters) in healthcare, life sciences, computer science or related

specializations

Product Management certified preferred

Experience in US healthcare / US healthcare Required (RCM Preferred)

Exposure to HL7, EHR, US healthcare processes is a definite plus

Experience working on Workflow Management Products utilizing AI/ML and GenAI features

desirable

Experience delivering products and showing the impact of the work

Agile experience or certification desirable

Note: This is work from office from Navi Mumbai 5 days a week