Head of UI/UX Role Description
The Role
The Head of UI/UX will lead Anchanto's design vision and strategy, ensuring world-class user experiences across our B2B SaaS logistics solutions. The role combines strategic direction, team leadership, and operational excellence to deliver innovative, customer-centric products.
Strategic Responsibilities
- Define and implement the UX vision: Develop a design strategy aligned with business goals and product roadmaps.
- Translate complex problems: Simplify supply chain challenges (e.g., real-time inventory tracking, network optimization) into intuitive design solutions.
- Advocate for the user: Champion user-centered design across the organization.
- Drive innovation: Leverage trends in AI, ML, and design technologies to enhance competitiveness.
- Measure impact: Establish UX KPIs to demonstrate design's effect on efficiency, error reduction, and satisfaction.
Team Leadership & Management
- Recruit, mentor, and lead a team of UI/UX designers and researchers (internal & external).
- Foster a collaborative, growth-oriented design culture.
- Define and implement UX processes, methodologies, and quality standards.
- Build and scale design systems for a consistent, scalable product experience.
Operational Responsibilities
- Manage the end-to-end design lifecycle: research, wireframing, prototyping, testing, and implementation.
- Lead user research to understand behaviors and pain points across supply chain roles.
- Collaborate cross-functionally with product, engineering, marketing, and customer-facing teams.
- Simplify complex data into clear, actionable visualizations and dashboards.
- Ensure designs are responsive, accessible, and optimized for diverse environments (e.g., warehouses, mobile devices).
Product Responsibilities
- Design for varied user contextsfrom warehouse operators to managers.
- Develop strategies compatible with legacy systems while delivering a modern UX.
- Simplify multi-stakeholder processes using strong information architecture.
- Balance speed and quality in a fast-paced environment.
- Continuously measure, iterate, and improve designs for performance and usability.
Essential Requirements
- 12+ years experience in UI/UX design for global, digital-first companies.
- Exceptional portfolio showcasing design and storytelling.
- Expertise in tools such as Photoshop, Illustrator, Sketch, Figma.
- Proficiency in prototyping (Keynote, Flinto, Principle, Sketch).
- Understanding of front-end technologies (CSS/HTML, JavaScript, frameworks).
- Strong research skills with ability to turn insights into elegant customer experiences.
- Track record of solving large-scale problems with intuitive design.
- Excellent communication, storytelling, and presentation skills.
- Comfortable working independently and collaboratively in high-paced environments.
Personal Attributes
- Education: Bachelor's or Master's in Design, Web Design, Interaction Design, UI/UX Design, Service Design, Information Architecture, HCI, Human Factors, or equivalent portfolio-based experience.
- Self-motivated, collaborative, and driven by group critique.
- Proven ability to bring clarity to complex problems for diverse stakeholders.
