Associate Director, Product Analyst - Quality Operations

Role Overview: As a Digital Transformation Team Lead, you will manage a team of 6 business and systems analysts at our Hyderabad Tech Centre. You will play a crucial role in the management and execution of digital initiatives, supporting our Quality Management System (QMS) and enhancing user experience. This is an exciting opportunity to utilize your skills in team management, system analysis, and digital technologies to drive impactful changes within our organization.

What will you do in this role:

• Lead, mentor, and manage a team of business and systems analysts. Provide guidance and support to ensure team alignment with project goals and objectives.
• Coordinate with stakeholders to gather and analyze requirements for digital projects, ensuring alignment with business goals.
• Oversee the analysis and documentation of system requirements, ensuring compliance with GxP standards.
• Facilitate project planning and execution, managing timelines and ensuring deliverables meet quality standards.
• Act as the primary point of contact between the Hyderabad team and global stakeholders, ensuring clear and effective communication.
• Provide technical expertise and guidance on digital tools and technologies relevant to QMS.
• Identify opportunities for process improvement and optimization within the QMS framework.
• Ensure continuous development of team members through training and professional growth opportunities.
• Monitor and report on team performance, implementing corrective actions where necessary.
• Work closely with the Director of Content Management to align team activities with broader departmental and organizational goals.

What Should you have:

• Minimum Level of Education Required : Bachelor s Degree in a scientific or technical discipline (like computer science, engineering, biology, chemistry).

Pharmaceutical Industry Experience 

• 11+ years of experience, with strong preference for Quality/Regulatory and Digital Enablement experience.
• Proven experience in leading and managing a team of analysts.
• Expertise in gathering, analyzing, and documenting system requirements.
• Familiarity with digital tools and technologies used within QMS, such as Veeva Vault Quality Docs, Vault Training, etc.
• Ability to coordinate and manage project activities, ensuring timely and quality deliverables.
• Excellent verbal and written communication skills, with the ability to liaise effectively with global stakeholders.

Preferred Experience:

• Experience with data analysis, AI implementation, digital transformation projects.
• Strong problem-solving skills and analytical thinking.
• Experience with Agile methodologies and project management tools like JIRA and Confluence.