Associate Director

Job Title: Associate Director- Client Relationships

Job Details

Position Title – Associate Director- Client Relationships (Pharma and Med-device companies)

Location - Mumbai

Job Type – Full-Time

Job Overview

The Associate Director will be responsible for driving product adoption, revenue growth, and strategic partnerships with pharmaceutical and medical device companies.

If Interested Apply here https://docs.google.com/forms/d/e/1FAIpQLSc8iRU4r-27ZoQwVrpqypnsHGByxUoAqzNVfH_ywZM-SIF-3A/viewformusp=header

Key Responsibilities

1. Relationship Management: Act as the primary point of contact for assigned Pharma and Med-device companies, ensuring long-term engagement and successful partnerships at the CXO level.

2. Strategic Value Creation: Analyze consumption data and manufacturer performance metrics on the platform to develop tailored, high-value use cases that drive sales penetration, resource allocation, and sustained platform transactions.

3. Onboarding & Training: Lead the onboarding and guidance of new partners, ensuring they achieve maximum platform usage and maintain high platform relevance.

4. Cross-Team Collaboration: Work closely with the Product team, Hospital Key Account Managers (KAMs), and other internal teams to enhance manufacturer engagement and refine platform offerings based on partner feedback.

5. Revenue & Growth Stewardship: Closely monitor and drive the platform's financial

performance (P&L) at the individual manufacturer level, ensuring strategic alignment and optimizing revenue streams based on adoption metrics.

6. Market Research & Competitive Analysis: Stay updated on market trends, supplier challenges, and competitor strategies to continually strengthen and evolve manufacturer relationships.

Key Skills

● Strategic Account Management & CXO Relationships: Proven ability to build and sustain high-level (CXO) strategic partnerships within the Pharma/Med-Device industry.

● Deep Industry & Supply Chain Expertise: In-depth understanding of the pharmaceutical and medical device ecosystem, including pricing models, Go-to-Market (GTM)

strategies, regulatory frameworks, and supply chain dynamics.

● Data Analysis & Reporting: Expert ability to track, interpret, and leverage manufacturer performance data to accelerate platform adoption and transaction volume.

● Communication & Problem-Solving: Exceptional verbal and written communication skills with the ability to address complex manufacturer concerns and propose strategic, platform- based solutions.

● Cross-Functional Collaboration: Ability to work effectively with internal product, data, and sales teams, ensuring a seamless manufacturer experience and continuous platform optimization.

Qualifications

● Bachelor;s degree in Business, Engineering, Healthcare Management, or a related field (MBA highly preferre).

● 5-10 years of experience in a Product, Marketing, or Strategic Account Management role within Pharma / Medical Device Companies.

● Proven experience in B2B business development, CXO relationship management, and driving data-led strategic initiatives.