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Principal Global Services

Associate Director - Engineering

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  • Posted 23 hours ago
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Job Description

Responsibilities

This is a strategic leadership role responsible for building and scaling the enterprise automation capability. The role combines technology depth, advisory mindset, and delivery ownership to drive next-gen automation including Agentic AI.

Key Role Expectations

  • Lead end-to-end Automation CoE for the enterprise
  • Transition from traditional RPA to Intelligent & Agentic Automation
  • Champion innovation, value realization, and transformation
  • Act as a bridge between business, technology, and strategy
  • Be a hands-on leader, not a supervisory manager

Key Responsibilities

  • Enterprise Automation Leadership
  • Define long-term automation & AI roadmap
  • Scale adoption across business units
  • Establish governance, standards, and best practices
  • Drive enterprise-level value realization
  • Improve / evolve the overall value proposition of the existing set up.
  • Solutioning & Technology Leadership
  • Provide end-to-end automation solutioning
  • Drive innovative problem solving by leveraging optimum tools / technologies (represented below but not limited to):
    • RPA platforms (AA, UiPath)
    • AI/ML, GenAI, Agentic frameworks
    • Data engineering & visualization
    • IDP and workflow automation
  • Enable integration of automation with enterprise tech ecosystem
  • Delivery & Value Realization
  • Own program delivery across multiple initiatives
  • Track KPIs, ROI, and business impact
  • Drive continuous improvement and optimization
  • Build a strong automation pipeline
  • Stakeholder Management
  • Partner with senior leaders across functions
  • Influence decision-making with data and insights
  • Drive change management and adoption
  • Team Leadership
  • Lead and develop 3 direct reports
  • Build future-ready skills within the team
  • Create a high-performance, non-supervisory culture
  • Vendor & Commercial Management
  • Manage vendor ecosystem and contracts
  • Optimize cost, licensing, and platform investments
  • Drive partner-led innovation where required
  • Innovation & Future State
  • Lead transition to Agentic Automation model
  • Build automation capability as a strategic differentiator
  • Proactively showcase innovation internally and externally
What Makes This Role Unique

  • Enterprise-wide influence (not limited to one function)
  • Opportunity to shape next-gen automation (Agentic AI)
  • High visibility with senior leadership
  • Strong culture with employee-centric approach
  • Entrepreneurial environment with no supervisory layers

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Job ID: 148669227