Associate Director – Digital Transformation & Business Strategy

Key Responsibilities 

• Lead and manage enterprise-wide digital transformation programs with a focus on innovation, efficiency, and scalability
• Own and refresh the global process universe (L2/L3 level) across multiple functions, ensuring maturity assessment, benchmarking, and standardization
• Design and implement future-ready operating models, process clusters, and Minimum Viable Products (MVPs) using agile and design thinking methodologies
• Collaborate with global cross-functional teams to drive long-term planning and ensure alignment to enterprise strategy
• Conduct and lead design thinking workshops focused on drug development, integrated evidence, and acceleration programs
• Define and institutionalize KPIs, governance frameworks, operating standards, and ways of working
• Establish and scale Centers of Excellence (CoEs) including data & digital enablement, automation, and transformation initiatives
• Drive creation and implementation of transformation solutions with measurable impact (e.g., $40M savings in clinical kit transformation)
• Provide strategic advisory on medical and knowledge strategies including business model design, demand management, and digital learning
• Launch innovative service offerings from concept to go-live, targeting multi-million dollar business impact

Qualifications & Skills 

• 15+ years of experience in strategic consulting, digital transformation, or business operations within pharma/life sciences or consulting firms
• Proven track record of delivering large-scale transformation programs and launching new services/products
• Strong exposure to operating model design, KPI frameworks, and cross-functional stakeholder management
• Expertise in tools like SNoW, Adonis, and digital collaboration platforms is a plus
• Exceptional communication, relationship-building, and strategic planning skills
• Ability to lead with influence, work in ambiguous environments, and drive change across diverse teams
• Bachelor's/Master's degree in Business, Life Sciences, Engineering, or related fields; MBA preferred

Preferred Traits 

• A go-getter mindset with a focus on execution and outcomes
• Strong analytical and problem-solving orientation
• Experience working with innovation cells or edge organizations
• Design Thinking or Lean Six Sigma certification is a plus