Brief Description
We are looking for a motivated and detail-oriented
ServiceNow Developer to join our ServiceNow team. In this role, you will support the design, development, and maintenance of ServiceNow solutions that automate workflows, improve employee experiences, and enable operational efficiency across the business.
This is an excellent opportunity for someone early in their ServiceNow career who wants hands-on experience with one of the industry's leading digital workflow platforms.
Key Responsibilities
Platform Development & Configuration
- Assist in the development, configuration, and customization of the ServiceNow platform
- Build and maintain forms, client scripts, business rules, UI actions, and workflows
- Support catalog item creation and request workflows
Support & Maintenance
- Analyse and troubleshoot incidents, defects, and user issues
- Work alongside senior developers to diagnose root causes and implement solutions
- Maintain platform data integrity and documentation
Platform Enhancements
- Contribute to new features, modules, and integrations as part of sprint activities
- Participate in technical design sessions and code reviews
- Write clean, efficient, and maintainable code following best practices
Collaboration
- Work closely with process owners, architects, and business analysts
- Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
- Support testing activities (unit tests, UAT cycles, regression testing)
Qualification
- B.E / B.Tech / BCA / MCA (Computer Science / IT or related field)
- Minimum academic criteria: [65 oe 70 CGPA]
- No active backlogs (if applicable)
Mandatory Technical Skills
- Strong knowledge of JavaScript (Mandatory)
- Core Java OR at least one programming language (Java / Python / C++) Mandatory
- Solid understanding of OOPS concepts
- Exposure to ServiceNow platform (ITSM modules/scripting)
- HTML & CSS fundamentals
- Basic knowledge of SQL / Database concepts
Preferred Skills
- ServiceNow Certifications CSA, CIS (any stream) is a plus.
- Good Knowledge of React or React Native
- Basic understanding of mobile development frameworks
- Internship or academic project experience
