Title: Associate Consultant
Key Expectations: Demonstrate subject matter knowledge and drive excellence across client delivery of Talent Assessments, Development and Engagement projects while leveraging technology and behavioral sciences
Responsibilities:
Program Management & Delivery
- Engage as a subject matter expert across multiple stages in delivery as per clients requirements in partnership with senior consultants
- Ensure smooth day-to-day error-free operations of business-critical workflows
- Drive participant engagement using structured communication approaches
- Define and implement evaluation methods to assess program effectiveness
- Configure and manage Jombay's Technology Platform to administer assessment centers, development journeys, or surveys for clients
- Coordinate with various internal teams to escalate and prioritize client issues to ensure quality service delivery
Client Engagement & Solution Design
- Understand the client's objectives and needs to develop solutions
- Design solution decks, pitches, approach notes, and explainer documents etc
- Serve as a custodian for the client context and translate it into every deliverable shared with the client
- Handle client objections and provide sustainable solutions at different stages of project delivery
Content Development
- Liaise with clients as required, exploring their context, challenges, and desired outcomes to contextualize content for Assessments and Learning modules
- Create, curate, and develop wise, witty and relevant content for Jombay's Development Journeys
- Design standard and custom assessment content such as case studies, role plays, etc.
Must-Have Indicators to succeed in this role (these are derived from Jombay's Values):
Think:
- Proposes a solution, not just posts a problem
- Asks probing questions to understand problems thoroughly
Own:
- Takes accountability for tasks/projects end-to-end, without making excuses
- Envisions all the moving parts to ensure high-quality implementation
- Consistently delivers high-quality work, leaving no loose ends till the last mile
Run:
- Demonstrates strong multi-tasking skills to meet deadlines and priorities
- Works as per the storyboard/wireframe. Follows an iterative approach to deliver projects effectively, keeping in mind the timelines
Dare:
- Admits and learns from mistakes, rather than shifting blame
- Challenges the status quo and proposes doing things differently
Care:
- Operates with a customer-first mindset
- Collaborates effectively with multiple stakeholders - client, external partners, internal teams, among others
Mandatory Skills:
- Adept at using various Gen AI tools to produce a better, faster output
- Well-versed with G Suite (Google Docs, Sheets & Slides)
- Advanced Excel and PowerPoint skills
- Strong verbal and written communication skills
- Excellent analytical skills and strong attention to detail
- Technology savviness and the ability to work with digital platforms
- Ability to work productively in a work-from-home environment
- Flexibility to work on Saturdays for flagship programs
Experience & Educational Background:
- Master's in Psychology (Industrial/Organizational Psychology preferred)
- 0-2 years of experience in the same or related field
Location:
- Remote
- Mandatory travel for company events, offsites, and client meetings when required
What We Do:
Jombay (a part of CielHR Group) is known for helping organizations create a Workplace of Winners! We do this through identifying, building and engaging great managers and leaders for the fast-changing AI-world.
We work with 300+ organizations annually to relook at their hiring, development and succession planning processes.
Our open programs (1000 Women Leaders Programs, Winning Manager Program, HR40under40, HR30under30) help individuals build critical capabilities to fast-track their careers. Participants are able to leverage an alumni network of 3000+ leaders and benefit from immense mentoring & networking opportunities.
