Associate Collections Manager

About Us:

We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 750 employee associates, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We are actively seeking talented individuals to join our team and help us aggressively grow our North American footprint for both our on-premises and 100% cloud-based ERP solutions.

Why work for VitalEdge

We don't just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and two industry-leading software suites and associated apps, with which we will drive the market forward. It's an exciting time to work for VitalEdge – join us!

Responsibilities:

• Generating and merging of Ageing report

• Analysing the ageing ledger and identifying the collectable items

• Setting self-targets for the amounts to be collected in a month/quarter

• Following up with customers on overdue payment over e-mails and phone

• Diligently uploading invoices on customer portals like Ariba, Tungsten IBM WOI etc.

• Initiating termination (Dunning) of the customer services in case of non-payment

• Working closely to un-posted cash sitting in the bank

• Clearing the un-applied cash posted on account by contacting customer and securing the Remittance advise

• Cash forecasting, predicting the collectable cash in a month/quarter by analysing the trend of the customer's payment history and agreed credit terms

• Credit Analysis of customer's credit worthiness, analysing the Financial Statements through different tools in order to fulfil the orders placed by the customer

• Cash applications & DSO Calculations

• Resolving customer queries

• Raising Credit Memo's in case of any adjustments or tax issues

• Raising Debit Memo's in case of closing any open credit

• Processing refund requests by creating payment packet and sending to AP

• Processing Performa invoices as in when requested

• Working closely with Tax team to resolve US sales tax related issues

• Updating contact details in database

Qualifications:

• M. Com / M.B.A. / P.G.D.F.M.
• Overall experience of at least seven years in AR Collections for US Customers.
• Working knowledge of Oracle NetSuite will be an added advantage.
• Good in oral and written communication skills.