Key Responsibilities:
Client & Customer Service:
- Respond to internal client inquiries via email or Salesforce Chatter.
- Provide exceptional service to both internal and external customers.
- Fulfill customer orders across multiple jurisdictions accurately and on time.
- Problem-solve issues related to customer requests and documentation.
Corporate & Legal Operations:
- Assist in EMC/EPS projects such as Group Split projects, minute book/document uploads, and queues.
- Support filings including Annual Reports, Corporate Transparency Act, and Business Licenses.
- Review and process legal documents, ensuring compliance with client requirements.
- Maintain and update customer records including contact details and portfolio information.
Collaboration & Coordination:
- Communicate progress and updates with different teams on assigned projects.
- Navigate multiple databases (company records, Navigator, etc.) quickly and accurately.
- Assist in internal documentation and administrative tasks as required.
Process & Quality Management:
- Ensure accuracy and attention to detail in all client and internal interactions.
- Thrive in a fast-paced, high-volume environment while meeting deadlines.
- Follow CSC values: Service, Teamwork, Agility, Tenacity, and Genuine.
