Description
In this role, you'll be driving membership sales and managing day-to-day center operations. You'll interact with potential clients and existing members, ensuring a seamless experience while overseeing inventory, scheduling, and class management. Your passion for fitness and attention to detail will be key in creating a welcoming atmosphere and achieving your sales targets.
- Sales:
- Responsible for promoting and selling memberships to potential new clients
- Walk-ins/Trials Responsible for achieving target by driving conversion - Responsible for Up-selling
- Should maintain record of every interaction with new user
- Should enter all details of customers, walk- ins on internal tools.
- Operations:
- Managing center experience and incremental enhancements
- Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid,stationary, water, towels etc.)
- Managing classes and workout
- Ensuring punctuality of trainers and classes
- Handle issues with respect to attendance, equipment and space availability
- Customer interactions and troubleshooting
- Interact with walk-ins and prospective clients
- Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere.
- Take feedback from members and partners about classes and document the same - handle issues that may lead to consumer experience during or pre/post class
Requirements
- A Bachelor's degree
- 0-4 years of work experience
- Passion for fitness and healthy living
- People management skills
- Good Communication skills(Proficiency in English)
Years Of Exp
Up to 4 years
Skills Required
Sales, Operations, Customer Experience
Location
Mumbai
