TSS Consultancy is a rapidly growing product-based company dedicated to delivering comprehensive solutions tailored to the unique needs of Fintech and Regtech organizations. Our mission is to fight financial crime through innovation and expertise. With a keen understanding of the market, we have developed cutting-edge products that set us apart in the industry.
Our commitment to excellence has earned us the trust and partnership of some of the most prestigious institutions. We proudly serve 9 out of the top 10 brokers, 4 out of the top 5 private sector banks, and 3 out of the top 4 exchanges. Our client portfolio extends further, including leading financial institutions and regulatory bodies, reinforcing our reputation as a reliable and forward-thinking partner.
We have our vibrant offices in the cities of Mumbai, Rajkot and Gandhinagar. In our growing presence we currently have our clients across India, South Africa and USA.
For more information : www.trackwizz.com
Job Description
Key Responsibilities:
Client Interaction (Training, Implementation, and Solution Support)
Conduct training sessions for clients on effectively using the solution to achieve desired outcomes (onsite and offsite).
Assist in configuring the system to generate rules and alerts based on client requirements.
Understand client needs, objectives, and business processes to provide tailored solutions.
Document business requirements and translate them into functional specifications.
Support testing activities to ensure new features align with client expectations.
Assist in preparing release notes, user manuals, and training materials for newly developed features.
Develop process flows, wireframes, and mockups for better visualization of solutions.
Product Analysis & Development Support
Gather and analyze data to identify areas for product improvement.
Work closely with internal teams to understand product requirements and prioritize enhancements.
Provide insights based on data analysis to help drive product decisions.
Project Tracking & Coordination
Ensure the successful implementation of solutions by tracking project progress.
Coordinate with internal teams to address any delays or challenges.
Must-Have Skills:
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.
Self-driven and proactive approach to tasks.
Ability to perform under pressure with persistence and resilience.
