Job Description
Partners with sales, product and other stakeholders to define, develop, improve and implement customer-focused engagement and service delivery processes. Analyzes, interprets and documents customer requirements and works to ensure DN delivery processes are applied, adapted and executed to ensure an effective and high quality response. Conducts process fit / gap analysis, identifies and estimates change requests and guides stakeholders in coordinating requirements and process application.
Responsibilities
- Gains familiarity with Business Analysis concepts, practices and methodologies.
- With guidance, performs standard Business Analyst duties, including: Working with Business Analysis team members and assigned organizational stakeholders to understand customer-focused processes, requirements and areas of concern.
- Contributes to system / process evaluation, gap identification and improvement development.
- Assists with improvement-focused project planning.
- Documents project steps, anticipated outcomes and expected business impact.
- Assists with Issue identification and resolution.
- Develops progress reports and communicates project status to team and manager.
- Assists with special projects as assigned.
Qualifications
Required Qualifications
- Diploma or equivalent work experience required.
- Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Business Analysis.
- Good business English skills (Written and spoken).
About Us
Why should you join Diebold Nixdorf
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
- To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations 
