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Associate - Branch Ops
We are looking for young, high-energy individuals who can efficiently manage backend
operations and coordinate well with teams.
Key responsibilities
.Ensure consistent, reliable and accurate service for product information, new business and policy servicing to customers
.Processing of servicing requests as per the organisation process and norms
.Front ending for customer queries and resolving their issues, co-ordinating with central teams for customer complaint resolution
.Collecting renewals and ensuring persistency trend for branch customers
.Supporting the S2S team for lead generation
ICICI Prudential Life Insurance Company Limited (ICICI Prudential Life) is promoted by ICICI Bank Limited and Prudential Corporation Holdings Limited.ICICI Prudential Life began its operations in the fiscal year 2001. On a retail weighted received premium basis (RWRP), it has consistently been amongst the top companies in the Indian life insurance sector. Our Assets Under Management (AUM) at September 30, 2022 were `2,442.79 billion.At ICICI Prudential Life, we operate on the core philosophy of customer-centricity. We offer long-term savings and protection products to meet the different life stage requirements of our customers. We have developed and implemented various initiatives to provide cost-effective products, superior quality services, consistent fund performance and a hassle-free claim settlement experience to our customers.
Job ID: 138693793