Job Description - ISPL CPPO Position - Metier Contact support
About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
ISPL Central Project & Portfolio Office is an extended onshore team caters to the senior management of Central Project office. L1 Clarity support to Central & L2 support for CIB ITO Worldwide for Resource Management. Activities also includes End of Month reports, QA activities, Dashboard & KPI's preparation for Sr Management.
Job Title:
Associate / Associate Level 1
Date:
2023
Department:
ISPL Central Project & Portfolio office
Location:
Goregaon, Mumbai
Business Line / Function:
Support- CAO Function
Reports to:
(Direct)
Lead
Grade:
(if applicable)
NA
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
The Job Profile of current CPPO team increased to support to contact metier in Paris.
Which includes Level 1 and Level 2 support.
Level 1 is mainly to support contact metier in daily BAU & different reporting attached to clusters and Level 2 will be more to support in technical updates/ support during budget cycle/ to run tower of control to make sure data quality of clusters intact.
Responsibilities
Short Job Description
Support Metier contacts in Paris in their day to day activity.
- Clarity Operational support: Create projects upon Metier Contact supervision, update Portfolio
- Run QA (Project, HC, Timetracking) and share outputs with Metier Contacts
- Support on monthly load and controls
Tasks are divided between level 1 and level 2, the later being more advanced activities that will come in a second step as they necessitate a better understanding of ITO ecosystem.
Level 1
Project Creation Request
- Create Clarity Project based on user requests
- Quality Control upon creation for missing elements
Project QA
- Run Project QA per cluster on a monthly basis
- Communicate results and request feedback for mandatory elements
- Update projects based on feedback (include in a larger scale portfolio attachment)
Timesheet QA
- Run Timesheet QA per cluster on a monthly basis
- Communicate output to clusters
HC QA
- Monthly review of HC Forecast vs HC Actuals in Clarity
2S IT Support
- With the migration to Vinci, still expect a significant support to 2S IT
Other Clarity support at Paris metier contact request:
- Low to mid manual changes that does not necessitate a load, or for larger scale changes, prepare files to be loaded by Clarity IT.
Example: Preparation of the End of year HC load
Level 2
HC Monitoring
- Prepare and send HC Monitoring for load to Chennai
- Data reconciliation after load
PMS Actuals
- Extract and provide PMS Actuals for load to Chennai
Budget Tower of Control
- During Budget Exercise run QA on budget data quality
Extension of Level 1 tasks when expertise reach maturity
Example: Some QA could be sent and dealt directly with end users
Technical & Behavioral Competencies
- Clarity
- Power BI
- Microsoft Office- Ms Excel, Ms Word, Ms Powerpoint
Specific Qualifications (if Required)
NA
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Personal Impact / Ability to influence
Ability to deliver / Results driven
Client focused
Transversal Skills: (Please select up to 5 skills)
Ability to develop and adapt a process
Ability to manage / facilitate a meeting, seminar, committee, training
Ability to understand, explain and support change
Ability to anticipate business / strategic evolution
Ability To Develop Others & Improve Their Skills
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 2 years
Other/Specific Qualifications (if Required)
NA
Primary Location
IN-MH-Mumbai
Job Type
Standard / Permanent
Job
MISCELLANEOUS
Education Level
Bachelor Degree or equivalent ( = 3 years)
Experience Level
At least 2 years
Schedule
Full-time
