Responsible for
- Agent Recruitment
- Agent Development
- Meet Business targets
- Customer Centricity
Key Responsibilities/ Key Deliverables:
1) Agent Recruitment
- Develop various sources of agent hiring & build a team of agent & agent pipeline.
- Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
- Implementation of MNYL GOLD process and adhere to the business norms
- Follow agent 9 pointer hiring mechanism & other hiring norms
Measures of Success:
- Achievement of business plan & GPA
- Recruitment / Development & Activisation of agent as per plan.
- Number of EC/MDRT agent
2) Agent Development
- Ensure product knowledge by MNYL ways of training Field demonstration (FODs)
- Development of agent prospecting habits, calling habits and work habits.
- Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same
3) Meet Business Targets
- Achievement of monthly, quarterly & yearly business plans.
- Improve agent productivity & persistency by regular PRP/IID/GID etc
- Ensure companies product mix sales ration and adhere to the business norms.
- Maintain agent pro activity as per business plan
4) Customer Centricity
- Be MNYL brand ambassador & a customer champion
- Follow MNYL sales practice to develop deep customer loyalty
- Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard.
- Desired Competencies
- Sourcing & Selection capability
- Nurturing & Developing talent
- Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent
Perks and Benefits
Insurance
Mediclaim
Performance based Incentives
