Essential Duties and Responsibilities:
- Assist in the development and execution of change management plans, including stakeholder assessments, impact analyses, and readiness assessments.
- Draft and maintain change-related deliverables/collateral such as communication plans, training materials, FAQs, job aids, surveys, videos, and PowerPoint decks.
- Support the coordination of HR change initiatives, including scheduling meetings, tracking milestones, and maintaining status reports.
- Collaborate with HR and other Maximus stakeholders to ensure alignment and consistency in messaging and execution.
- Participate in the Change Management Community of Practice and contribute to community maintenance activities.
- Monitor feedback and adoption metrics to assess the effectiveness of change interventions.
- Identify existing documentation (e.g., policies, procedures, work instructions) that require updates based on impact assessments.
- Effectively use AI to improve efficiency/effectiveness in drafting communications, FAQs, plans and other resources.
Minimum Requirements
- Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Communications, or a related field.
- 03 years of experience in change management, project coordination, HR operations, or a related role.
- Familiarity with change management methodologies (e.g., ADKAR).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with SharePoint, Workday, or video creation software is a plus.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced, collaborative environment.
- Skilled AI use in everyday tasks.
Minimum Salary
610,100.00
Maximum Salary
869,400.00
