Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
The Associate Manager – Analytics and BI, manages a team of business intelligence focused experts that participates in the development of analytics solutions. The Analytics and BI team are also responsible for delivering custom reporting for the various UKG products using tools like Cognos, BIRT and Power BI. The Associate Manager also manages a team of consultants that provide first level of support to custom solutions that have been deployed.
The Associate Manager is responsible for working with cross functional leadership to understand the pipeline, prioritize workload for the team and ensure on-time delivery of the solution.
This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement. Manage a team of resources with the focus to drive Time to Live, enhanced customer experience and promote long term retention.
Responsibilities Include
- Manage a team of employees by providing goals, feedback, development, and continued learning
- Provide technical leadership and guidance to the team to ensure projects are completed within expectations
- Collaborate with peers to establish monthly delivery forecast that align with established organizational goals
- Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed
- Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful project delivery
- Monitor team member performance and productivity metrics
- Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves
- Ensure all personal and team administrative tasks are completed timely and accurately
- Ensure all personal are following the established best practices and methodologies
- Maintain fiscal responsibility within your team
Qualifications
- 10+ years of experience in Analytics and Business Intelligence
- Experience with at least one reporting tool such as like Cognos, Power BI, Tableau or BIRT is required
- Knowledge of Google Cloud Platform or Azure or something similar is desired, but not required
- Knowledge of Python is desired, but not required
- Strong interpersonal and problem-solving skills
- Flexibility to work with peers in the US shift
Company Overview
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [Confidential Information]
