Assistant Vice President – Order Management

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Vice President - Order Management
This role is responsible for providing deep subject matter expertise in the Order to Deliver area and its integration into broader supply chain and Invoice to Cash areas, with a focus on leveraging Agentic AI technologies to drive automation, decision intelligence, and operational excellence. This person will provide mentorship and leadership to delivery project teams, facilitate workshops and strategy sessions, tease out business requirements, and act as a trusted advisor to clients. They will contribute to the development of various service offerings and thought leadership through white papers, podium events, and industry publications. This role will also provide oversight to maintain the consistency of quality and delivery across a global team. They will have the opportunity to help shape the future through increased exposure and collaboration with other industry leaders in top positions, consulting roles, and/or innovative technology partners.
Responsibilities
.Play a lead role in developing new client relationships and growing existing accounts.
.Help clients understand our transformation delivery approach and build client confidence for successful engagements.
.Acts as a steering committee member and executive sponsor on strategic engagements with key clients.
.Act as a SME in the Order to Deliver area, its integration into upstream and downstream processes, and application of Agentic AI to enhance planning, order fulfillment, and predictive analytics.
.Guide clients on the adoption of Agentic AI solutions to automate routine decision-making, enable proactive exception management, and optimize supply chain performance.
.Understand our deployment methodology, lead projects driving measurable financial and operational client outcomes, and ensure compliance across engagements.
.Monitor multiple project budgets, project forecasts, and compliance with department policies on project governance.
.Aid in the development of proposals and SOWs, highlighting AI-enabled transformation opportunities
.Develop consulting team members in supply chain, AI-driven process optimization, client management, and client value delivery
.Contribute to firm development activities such as recruiting, retention, and professional development.
Qualifications we seek in you!
Minimum Qualifications
.Demonstrated experience within a consulting environment, or relevant industry experience aligned to supply chain
.Delivery of solutions to clients at the strategic level with proven understanding of the underlying financial, business and organizational issues
.Knowledge and experience delivering projects involving strategy, process, analytics and technology and digital interventions
.Clear history of successfully selling, delivering and growing revenue and a track record of opening doors and selling at least %245 million annually
.Go-getter who is driven to develop business relationships with target clients and transform relationships and opportunities into successful projects
.Confident, charismatic teammate who is hands-on and has an approach that is naturally inclusive and collaborative
Preferred Qualifications/ Skills
.Leadership experience and an ability to attract, build, and mentor talent in a collaborative environment
.Ability to develop creative solutions to client problems based on business requirements
.Energy and passion about serving clients, continual learning and personal resilienceWhy join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.