Manage accurate, timely, and efficient end-to-end payroll processing, including new hires, overtime, claims, off-cycle payments, and exit payments, in accordance with established policies, procedures, and regulatory requirements relating to payroll, CPF, and income tax administration.
Manage payroll governance, operational controls, and regulatory compliance requirements, including CPF, IRAS and statutory reporting.
Partner with external tax vendors to manage tax liabilities, tax equalization, and related expatriate tax matters.
Handle cross-border payroll recharges, government-paid leave claims, invoices, general ledger preparation, headcount, and staff cost reporting, surveys as well as employee and audit enquiries.
Serve as the primary liaison and act as the payroll subject matter expert between internal stakeholders, external payroll service providers, and HR teams to vendors to ensure payroll operations are efficient, compliant, and aligned with HR and business objectives, contributing to high-quality service delivery.
Drive continuous improvement and service delivery excellence within assigned areas by maintaining up-to-date payroll procedures, strengthening controls, enhancing processes and workflows.
Contribute to projects aimed at improving and optimizing payroll management services, and undertake other duties as assigned from time to time.
Requirements:
Degree or Diploma in Human Resources, Business Administration, or a related discipline, with at least 5 to 8 years of relevant payroll management experience.
Proven experience working in a fast-paced environment. Prior experience in a large banking and financial services industry or multinational corporations (MNCs), handling expatriate payroll and tax will be an advantage.
Advanced Excel proficiency, including the ability to develop and maintain complex spreadsheet, apply advanced formulas and functions for payroll data analysis, reconciliation and reporting.
Good working knowledge of employment legislation, statutory submissions, payroll compliance requirements, and SAP SuccessFactors.
Strong customer focus with a sense of urgency, attention to detail, and excellent organizational skills. Ability to manage multiple priorities and collaborate effectively across all levels of the organization.
Independent, adaptable, and proactive individual with a strong appreciation for process improvement, as well as sound numerical and analytical skills.
Resilient and agile team player with a passion for continuous improvement and a commitment to raising the standards of HR service delivery.
