- Strategic Leadership: Define and execute enterprise-level digital transformation strategies centered on Generative AI (Gen AI), automation, and cloud technologies to drive innovation and business value.
- Transformation Execution: Lead complex transformation programs across business units, ensuring delivery of scalable AI solutions that improve customer experience, operational efficiency, and decision-making.
- Project Oversight: Manage a team of 4-5 Project Managers alongside multiple high-impact AI initiatives simultaneously, ensuring delivery on time, within scope, and on budget. Provide governance and oversight on Agile and hybrid project methodologies.
- Stakeholder Collaboration: Partner with senior business stakeholders, Clients, technology leaders, and product owners to shape AI adoption strategies and ensure solutions align with business goals.
- Change Management: Act as a change agent to drive the adoption of Gen AI across teams. Champion digital culture shifts, enable business readiness, and address change resistance effectively.
- AI/ML Oversight: Guide the architecture, development, deployment, and monitoring of AI models and ML workflows, ensuring performance, fairness, and compliance.
- Platform & Tool Leadership: Direct use of tools/platforms such as ServiceNow, Appian, JIRA, AWS, and other low-code/no-code and cloud technologies in delivery initiatives.
- Innovation Culture: Promote an innovation-driven environment through regular experimentation, pilots, and training around emerging AI/Gen AI technologies.
- Risk & Compliance Management: Identify, assess, and mitigate delivery, operational, and technical risks. Ensure compliance with internal standards and external regulatory requirements.
- Vendor & Partner Management: Evaluate and manage third-party vendors, negotiate service contracts, and ensure partner accountability on deliverables.
- Budget & Resource Management: Develop, track, and manage program budgets, resource allocation, and capacity planning for current and upcoming projects.
Performance Reporting: Establish metrics and KPIs to measure success. Deliver strategic reporting and executive summaries to High-level stakeholders.
