Assistant Vice President – Billing
Location: Mumbai (Office-Based Role)
Qualification: Graduate (Commerce, Accounting, Finance, or related field); MBA preferred
About the Opportunity
We are hiring for a leading organization in the Capital Markets and Financial Services sector. This is an excellent opportunity for an experienced billing professional to lead and optimize billing operations, drive process improvements, ensure regulatory compliance, and manage a high-performing team.
The role requires strong leadership capabilities, operational excellence, stakeholder management skills, and experience working within regulated financial services environments.
Key Responsibilities
Billing Operations Management
- Lead and supervise the end-to-end billing process, including invoice generation, validation, adjustments, dispute resolution, and timely collections.
- Ensure accuracy, efficiency, and adherence to established billing procedures.
Team Leadership
- Manage, mentor, and develop a team of billing professionals.
- Set objectives, conduct performance reviews, and foster a high-performance culture.
Process Improvement
- Identify opportunities to streamline and automate billing processes.
- Implement best practices and drive continuous improvement initiatives.
Compliance & Audit
- Ensure adherence to internal policies, regulatory requirements, and audit standards related to billing and revenue recognition.
- Support internal and external audits and ensure timely closure of audit observations.
Reporting & Analysis
- Prepare and present billing metrics, revenue reports, ageing analysis, and management information reports.
- Provide actionable insights to support strategic decision-making.
Stakeholder Collaboration
- Work closely with Finance, Operations, IT, and Business Development/Sales teams to resolve billing issues.
- Support new product launches and initiatives that impact billing processes.
Technology Utilisation
- Oversee the implementation, enhancement, and optimization of billing systems and ERP platforms.
- Coordinate with IT teams on system improvements and troubleshooting.
Customer Relations
- Handle escalated client queries and billing disputes.
- Ensure prompt and satisfactory resolution while maintaining service quality.
Risk Management
- Proactively identify and mitigate risks associated with billing errors, revenue leakage, and compliance breaches.
Desired Skills
- Strong Leadership & People Management skills
- Excellent Analytical and Problem-Solving abilities
- Strong Written and Verbal Communication skills
- High Attention to Detail and Accuracy
- Project Management capabilities
- Ability to manage multiple priorities in a fast-paced environment
- Adaptability and ability to respond effectively to evolving business needs
Qualification & Experience
- Bachelor's degree in Commerce, Accounting, Finance, or a related field.
- MBA or equivalent qualification preferred.
- 10–15+ years of overall experience in Billing, Revenue Management, Finance Operations, or related functions.
- Minimum 3–5 years of experience in a leadership or team management role.
- Strong understanding of Billing Systems, ERP Platforms, and Automation Tools.
- Knowledge of Accounting Standards, Regulatory Requirements, and Audit Principles.
