Assistant Team Lead

Key Responsibilities

• Support the Team Lead in managing a group of Education Counselors / BDEs and ensure the team meets monthly sales goals.
• Act as a point of contact for the team — resolving queries, boosting morale, and ensuring process excellence.
• Conduct regular follow-ups with potential students and guide them toward suitable university programs.
• Track performance metrics, share reports with management, and recommend improvements.
• Mentor new joiners and ensure they adapt quickly to the sales ecosystem.
• Collaborate closely with the Marketing, Operations, and Academic Teams for seamless coordination.
• Uphold the brand's reputation through ethical selling and transparent communication.
• Drive healthy competition, maintain discipline, and encourage teamwork within the department

Desired Candidate Profile

• Graduate or Postgraduate (MBA preferred).
• 2–3 years of total experience in EdTech sales, admissions counseling, or inside sales
• At least 1 year of experience in a leadership or mentoring role.
• Strong interpersonal, communication, and motivational skills.
• Proven ability to manage targets, performance, and team engagement.
• Familiar with CRM tools, data reports, and lead management systems.
• Passionate about education, growth, and team success.