Assistant Store Manager – Offline Retail (Kolkata)

Store Operations & Support

• Assist the Store Manager in leading the retail team

• Oversee daily operations to ensure store goals are met

• Maintain store cleanliness, organization, and merchandising standards

Team Management & Training

• Provide training and support to staff to maintain excellent customer service

• Supervise staff, handle issues, and conduct performance evaluations

• Help create work schedules and assign duties to store personnel

Inventory & Logistics

• Monitor inventory levels and order new items as needed

• Ensure efficient stock management and shrinkage control

• Coordinate with logistics and warehouse teams for smooth operations

Customer Service

• Handle customer inquiries and concerns professionally

• Maintain a high level of customer service consistently