Assistant Sales Manager

Urgent Opening for the Role of New Business Development for various locations - Delhi, Mumbai, Hyderabad, Surat, Lucknow, Chandigarh

Roles & Responsibilities:

Sell Logistics services to D2C/Brand enterprises - Responsible for Account Management, New Business Development (NBD), revenue, and profitability

Build bespoke solutions and pricing

Coordinate with internal and external tech stakeholders to improve the current tech product capability

Manage and grow existing clients

Nurturing client relationships, building Positive client experience and maintaining strong client relationships, retaining the business, and identifying growth opportunities

Conducting business reviews with clients and focusing on service delivery experience

Escalating and resolving areas of concern as raised by clients.

Monitoring performance against service level agreements and flagging potential issues for timely resolution

Skills:

Strong in Program Management and data analytics. Advanced Excel and SQL are mandatory

Preferred to have knowledge of the e-commerce Industry

2-3 Years of experience in Client Relationship Management and CX analytics

Strong Interpersonal Skills

Proactive and self-driven with a great sense of ownership

Strong problem-solving and prioritization skills with an eye for detail.

Good at negotiation and persuasion.