Assistant Restaurant Manager

Job Description Assistant Restaurant Manager

Run the heart of the hotel not just a restaurant

Company Name: Zolo

Business Unit: Z Hotels

Location: Bangalore

Salary Range: 6 8 Lakh per annum (Fixed CTC)

Employment Type: Full-Time

Experience Required: Minimum 46 years in Hotel Restaurant / F&B Operations

About Zolo Why We Exist

Zolo exists because living away from home should not feel like a struggle. Whether it's a student stepping into a new city, a young professional building a career, or a traveler seeking comfort every individual deserves dignity, warmth, and thoughtfully run spaces.

Across co-living, hotels, student housing, and vacations, Zolo has built one of the most diverse and high-quality living and hospitality platforms in the country. What sets us apart is not ambition or scale it is our commitment to delivering quality consistently.

We are here to create human-first hospitality experiences where safety is felt, service is genuine, and needs are addressed before they turn into complaints.

We believe:

• Excellence is a standard, not a milestone we don't settle for working when we know what great looks like
• Consistency creates trust quality matters only when it shows up every day
• Ideas matter only when execution is deep and sustained
• Standards live through ownership and accountability

About Z Hotels The Vertical You'll Join

Z Hotels is Zolo's hospitality vertical boutique, modern, and experience-led. Our restaurants are not add-ons to the hotel; they are social spaces where guests connect, unwind, and return for more. With new properties launching, we are building teams that care deeply about service, standards, and people.

You are not inheriting a running system you are helping build it.

Want to see what we're building

Explore our ZHotel here: https://www.zhotels.in/

What's In It For You Before Anything Else

This role gives you:

• Complete ownership of restaurant operations
• Pre-opening exposure build service culture from day one
• Direct visibility with the General Manager and hotel leadership
• A chance to lead, train, and grow a young team
• A clear growth path Multi-outlet / Cluster-level leadership

If you enjoy being on the floor, leading from the front, and shaping guest experiences this role is made for you.

Role Overview What This Role Is Really About

Forget job descriptions for a moment.

Ask yourself: Can you step onto the restaurant floor, sense when something is off before a guest complains, guide your team in the middle of a rush, fix the issue end-to-end and still earn the trust of hotel leadership

This role exists because someone must:

• Understand hotel guest expectations not just walk-in diners
• Own service gaps instead of passing blame
• Lead teams operating across long service hours
• Hold service, hygiene, and brand standards firm every shift
• Represent the restaurant confidently when leadership asks:
• Is service under control

Your success is measured not by reports, but by:

• Guests leaving happy and choosing to return
• Smooth services with minimal escalations
• A team that feels supported, not stressed
• Hotel leadership trusting your presence on the floor more than any dashboard

What You Will Practically Do Every Day (So You Can Picture the Job)

• Run daily restaurant operations opening to closing
• Lead service on the floor especially during peak hours
• Train and coach the team on service, grooming, and brand standards
• Handle guest feedback personally calmly and professionally
• Coordinate closely with the kitchen for smooth service flow
• Monitor inventory, wastage, and F&B costs
• Ensure hygiene, cleanliness, and safety at all times
• Execute promotions and brief the team before launches
• Be present, visible, and accountable every shift

Why This Role Is Important (Your Day-to-Day Impact)

(Read and ask yourself can I do this)

Every day, you will:

• Set the dining experience for hotel guests
• Decide whether service issues are ignored or resolved
• Influence guest reviews and repeat stays
• Shape team discipline and consistency under pressure
• Protect margins while maintaining hotel-quality standards

Your leadership directly impacts guest satisfaction, hotel revenue, and brand reputation.

Who Can Apply

This role is for trained hotel restaurant professionals only.

You should apply if:

• You hold a Diploma or Degree in Hotel Management
• You have minimum 4 years of experience in hotel restaurant operations (Experience in business hotels, boutique hotels, or premium hotel brands preferred)
• You have managed service across multiple meal periods
• You have handled in-house guest complaints and service recovery
• You lead from the floor, not from the office
• You aspire to grow into senior hotel F&B leadership roles

If yes you belong here.

Language & Persona

You must:

• Communicate clearly in English + Hindi
• Guest-first in mindset
• Calm and composed under pressure
• Hands-on and accountable
• Confident, well-groomed, and service-oriented
• Comfortable working on-ground during peak hours

Your Future at Z Hotels

If you succeed here, you don't just manage a restaurant.

You grow into multi-outlet F&B roles, larger hotel properties, or cluster-level leadership as Z Hotels expands.

Your identity becomes:

Someone trusted to build strong hotel service cultures everyday.

If you want a role where your leadership is felt everyday apply now.