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Restaurant Management
. Assist in overall management of the restaurant operations
. Supervise and coordinate assigned shift conduct daily pre-operation meeting
. Observe, teach and correct staff's service standards
. Order daily supplies
. Ensure adherence to quality expectations and standards
. Ensure compliance with company cash handling policy and procedures
People Management
. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
. Plan duty roster
. Check on staff punctuality and discipline
Customer Service
. Handle customer enquiries and complaints
. Ensure customers satisfaction
Administration and Reporting
. Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
Job ID: 150426051
Skills:
personal chef services , Hospitality, High and Low Level, Cashiering, Staff Training, Restaurant Management, Welcoming Guests, Building Customer Relationships, Japanese, Upselling, Restaurant Operation, team briefings, Equipment Maintenance, Providing Great Service, Inventory Management, Cleanliness and Contamination Control
Skills:
Customer Service, Staff Training, Financial Management
Skills:
Wines and Beverages, Customer Service, Food Service, Cashiering, Onboarding, Restaurant Management, Coffee, Front of House, Restaurant Operation, Supervising Restaurant, Stock Ordering, Customer Service Processes
Skills:
Manpower Planning, Restaurant Operation, Housekeeping, Customer-focused Service, Customer Service, Food Service, Customer Satisfaction, Restaurant Management, Managing Daily Operations, Motivate Staff
Skills:
customer service, Queue Management, service recovery, restaurant hygiene, Management Reporting, Administrative Duties, Supervisory Skills
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