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Assistant Regional Manager - DSF - Ranchi

Assistant Regional Manager - DSF - Ranchi

Aditya Birla Group
Fresher
Not Disclosed
  • Posted 9 hours ago
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Job Description

Job Description

Job Purpose

Job Title

Assistant Regional Manager

Function

DSF

Department

DSF - Sales

Reporting To

(Title)

Zonal Head/Asst. Zonal Head

Superiors Superior

(Title)

Head of Sales

Unit

Birla Sun Life Insurance Company Ltd

Location

Zone

Business

Life Insurance

Date

May 2013

1) Job Purpose

The purpose of the job is to ensure execution of the sales distribution strategy for the allotted region through achievement of the allocated sales targets by effectively leading the complete sales force for the region while ensuring quality of business sourced and market conduct is as per defined guidelines

2) Dimensions

What are the areas (in quantitative terms) the job has an impact on

Dimension

Remarks

1.

Manpower

Direct: 14 to 17 (Branch Manager, Branch Head & Relationship Managers)

Indirect: 175 to 210 FLS and Support Staff

2.

Annualised Premium (in Cr)

Rs. 10 to 40 cr

3.

Net Annualised Advisor Commission (NAAC) (in Cr)

Rs. 2.5cr - 5.5cr

4.

Persistency

85%

13 month Rolling Premium Persistency

5.

Branches

11 to 15 Branches

6.

Activisation

25% to 35%

7.

Policies

7,500 to 15,000

3) Job Context & Major Challenges

(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone

Key Challenges for the role -

.Unavailability of skilled manpower in small towns

.Short gestation time to develop people because of fast business demand.

.Managing Attrition at the frontline due to immense competition

.Getting adequate infrastructure in place in small locations

.Highly competitive and aggressive industry, especially in the Direct Sales Force channel

.Ensuring a fine balance between the multiple demands placed on the sales force by multiple channels

4) Principal Accountabilities

Accountability

Supporting Actions

Ensure effective execution of thebusiness strategy in the Region

1.Devise and execute branch-level plans based on market analysis to ensure achievement of targets

2.Ensure effective communication and awareness of targets by each team member

3.Conduct periodic reviews and recommend corrective action where required

4.Drive and motivate team members to achieve business targets

5.Ensure branches allocated are manned adequately with quality manpower

Identify incremental business opportunities in the region through market intelligence & penetrate in underdeveloped market to enhance distribution reach

1.Gain market intelligence in allocated geography

2.Devise and execute in place strategies to tap potential market.

3.Ensure recruitment of advisors in the areas having unexploited potential

4.Enhance brand awareness in underdeveloped areas for future business

Ensure profitable and sustainable business by driving sourcing of high quality business sourced, market conduct in line with organizational and legal requirements as well as managing cost effectively

1.Ensure that the business activities are carried out as per the compliance & regulatory guidelines laid by the company

2.Put in place checks and balances to control the quality of business

3.Take corrective actions as and when any malpractice or market misconduct is found

4.Drive awareness and adherence to persistency targets

5.Monitor each branch's actual expenditure against budget

6.Initiate measures to curb the less important expenses & drive profitability at the branches

7.Drive branch profitability by taking new cost optimization initiatives

Ensure high levels of motivation and productivity in the team by effective implementation of sales promotion & R & R programs and implementation of sales tools and processes

1.Implementing Sales progression across the levels wherein people are more assured of career enhancement on delivery of the expectations

2.Drive periodic zonal and organizational R&R initiatives and motivate team towards peak achievements

3.Effectively communicate the promotional program to the entire sales team.

4.Ensure branches plan the incremental revenues through these programs.

5.Ensure the delivery of results during the program period

6.Give feedback on the results of the promotional program.

7.Identify opportunities, drive and monitor productivity enhancement initiatives

8.Communicate the effective use of sales process to the entire sales team

9.Plan and review the process at the BM/BH/ReM. FLS and the Advisor level and obtain the feedback for further enhancement.

10.Facilitate the maintenance of proper database on day to day activities to monitor performance

Ensure streamlined teamwork with support functions such as Operations, Sales Training, Marketing, Compliance and HR to ensure achievement of regional business goals

1.Giving proper support to the Operations team to improve the login to completion ratios for new business sourced as well as servicing to existing clients.

2.Ensure team members are a part of planned Training initiatives so as to ensure they are adequately equipped in terms of knowledge and skill.

3.Work with the HR team for manpower hiring, engagement and retention across region

4.Work with the Zonal Compliance team to ensure awareness of prevailing guidelines, and taking proactive and corrective measures to ensure proper market conduct as stipulated

5.Provide inputs for improvement of processes across all support functions

Team Development

1.Ensure through continuous on the job training, skill enhancement of team members

5) Job Purpose of Direct Reports

Branch Head:

To lead the assigned branch by effective planning & management of resources and ensuring achievement of agreed business targets through effective sales strategies to help the branch lead in terms of market share and brand equity in a cost effective manner.

Branch Manager:

The purpose of this job is to manage a team of Agency Managers, ensure advisor recruitment as per plan, and assist the Branch Head to make the branch a profit centre and to achieve annual business targets.

Relationship Manager:

To ensure achievement of agreed business targets of super value branches by growing and developing a quality field force and guiding it to a leadership position in terms of market share and brand equity in the area of operation

6) Relationships (If Applicable)

Internal

Frequency

Nature

Operations Department

Training

Channel Development

HR

Marketing

Finance & A/c's

Investments

Legal and compliance

Weekly

Monthly

Monthly

Weekly

Monthly

Monthly

Monthly

Need Basis

Policy Related

Training MIS and giving requirements

CD MIS and giving requirements

Recruitment and other activities

Promotional Activities and Launches

Commissions and Reconciliation

Training and understanding Market perspectives.

Any Compliance matter to be addressed

External

Frequency

Nature

Customer

Vendors

Competition Advisors

Recruitment Agencies

Need Basis

Need Basis

As opportunity strikes

As per Vacancies

Queries, Problems etc

As per the requirements or any Bill settlement queries

To help them understand BSLI and join the same.

To fill the required vacancies

7) Organizational Relationships (Separate Annexure to be

Attached)

Chief Mgr - HR

Perf, Comp & Ben.

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Key Skills

Sales & Marketing Leadership

Leadership Abilities

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