Job Description
This role will involve handling administrative and operational tasks remotely to ensure the smooth management of our properties. The ideal candidate should have experience in administrative jobs, excellent communication skills, and strong organizational abilities.
This position is based in Calicut, Kerala, at the back-office operations centre of a fast-growing London-based property management company. The role offers an opportunity to work in an international business environment, supporting UK operations and contributing to the company's ongoing growth and expansion.
• Key Responsibilities:
• Administrative Support: Assist the Property Manager in handling day-to-day operations, documentation, and tenant communications. Maintain digital records, update property management databases, and ensure seamless workflow management.
• Tenant Management: Coordinate tenant move-ins and move-outs, process applications, and handle tenant inquiries.
• Maintenance Coordination: Liaise with contractors, track maintenance requests, and follow up on work orders.
• Lease Management: Prepare and manage lease agreements, renewals, and terminations.
• Rent Collection & Accounts: Monitor rent payments, send reminders, and update financial records.
• Compliance & Documentation: Ensure that all property-related documents comply with local regulations and company policies.
• Reporting & Data Management: Maintain accurate records and provide regular updates to the Property Manager.
• Customer Service: Address tenant concerns promptly and professionally via email, chat, or phone.
Qualifications
• Bachelor's degree in Business Administration, Real Estate, or a related field (preferred).
• Strong written and verbal communication skills in English.
• Excellent organizational and time-management skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of UK property management regulations (preferred but not mandatory).
Work Schedule & Benefits:
• Monday to Friday, UK Time
• Competitive salary based on experience.
• Opportunity to work with an established uk based real estate company.
• Career growth opportunities within the organization.