Assistant Product Manager

Company overview:

PEP is a dynamic personal care company that proudly houses two innovative brands – mCaffeine & Hyphen. With a passion for creating high-performance, conscious, and consumer-loved products, we are redefining the way personal care is experienced. While mCaffeine is India's first caffeinated personal care brand, loved for its energizing and playful approach, Hyphen is built on the philosophy of simplifying skincare through science-backed formulations. Together, our brands reflect PEP's mission to deliver quality, creativity, and care to millions of consumers. We believe in Confidence over all skin & body biases.

Come, join the pack!

Job Summary

We are looking for an Assistant Product Manager who owns and manages supply chain technology systems across OMS, WMS, logistics, and post-purchase operations to ensure smooth operations, reliable integrations, and process efficiency. The role requires strong ownership, stakeholder management, problem-solving, and execution skills to drive system stability, operational adoption, and continuous improvements in a fast-paced environment.

Key Responsibilities:

• Own end-to-end configuration, maintenance, and operational health of supply chain systems.
• Ensure high system reliability, operational continuity, and process stability.
• Lead setup, monitoring, troubleshooting, and optimization of integrations across OMS, WMS, TMS, and logistics platforms.
• Coordinate with internal engineering teams and external vendors to resolve system and integration issues.
• Gather and structure operational and business requirements into actionable enhancements.
• Drive rollout, UAT, training, and adoption of new system features, modules, and workflows.
• Identify and resolve operational bottlenecks, workflow gaps, and system inefficiencies.
• Prioritize and deliver enhancements aligned with operational scalability and business impact.
• Support evaluation, onboarding, and implementation of new supply chain technology solutions.
• Maintain structured documentation, SOPs, and operational playbooks for all owned systems.
• Drive cross-functional alignment across Operations, Supply Chain, Customer Experience, Technology, and Vendor teams.
• Support process automation and continuous operational improvement initiatives.

Qualifications & Experience

• 5–7 years of experience in Supply Chain Systems, Product Management, Operations Technology, or Supply Chain Operations.
• Hands-on experience working with OMS, WMS, TMS, logistics platforms, or operational workflow systems.
• Understanding of APIs, integrations, and system dependencies
• Ability to troubleshoot operational system issues
• Exposure to operational dashboards, workflows, and system reporting
• Strong in systems ownership and operational execution
• Comfortable managing operational complexity at scale
• Able to coordinate across operations, technology, and vendors