Assistant Outlet Manager

About Us

Akhil and Shriya — a filmmaker and a psychologist — shared a deep love for dosas.

Missing the Bangalore dosa in Mumbai, they embarked on a quest to recreate their childhood favorite. After perfecting the recipe, they realized the secret to a good dosa lies not just in the ingredients, but in the honour, respect, and care invested in its making.

The Role

We're looking for a hands-on and detail-oriented Assistant Outlet Manager to lead one of our Benne cafés in Mumbai. You'll oversee day-to-day operations, uphold Benne's high standards of quality and guest experience, and guide your team to deliver service that's warm, efficient, and consistent. This is a role for someone who's organized, proactive, and passionate about hospitality — someone who takes ownership of their outlet like it's their own kitchen.

What You'll Do

• Oversee daily café operations, ensuring smooth service and adherence to brand standards
• Assist weekly rosters, ensuring optimal staffing and shift coverage
• Supervise FOH and BOH teams, ensuring high levels of coordination and communication
• Assist in daily briefings, ensure team readiness, and monitor performance throughout the day
• Maintain inventory and stock control, ensuring timely ordering and minimal wastage
• Monitor hygiene, cleanliness, and food safety standards in line with FSSAI and company policy
• Handle guest feedback with empathy, turning every experience into a memorable one
• Support and participate in new initiatives, events, or brand activations at the outlet

What We're Looking For

• 2–5 years of experience in café, restaurant, or QSR outlet management
• Strong leadership, communication, and team-building skills
• Experience managing rosters, training, and shift planning
• Excellent organizational and problem-solving abilities
• A calm, people-first approach, and genuine love for hospitality

Compensation

Negotiable, based on experience.

To Apply:

Email your resume to [Confidential Information] with the subject line:

Assistant Outlet Manager – Mumbai :)

At Benne, we serve food we love — with care, honesty, and heart.

If that sounds like you, we'd love to meet.