Assistant Operations Manager

Opportunity: Join our growth journey as we build our brands and deliver a true omni-channel experience. Manage end-to-end operations for e-commerce and retail channels.

Salary- 6 LPA to 7 LPA

Responsibilities:

• B2B Operations Management: Handle Vendor Central operations, inventory management, PO tracking, forecasting, shipment planning, ASNs, and replenishments.
• B2C and D2C Operations Management: Optimize warehouse operations, order processing, fulfillment, last-mile delivery, RTO/RTV management, and SPF claim management.
• Demand Planning & Inventory Management: Oversee inventory levels, forecasting, and demand planning to optimize stock and minimize costs.
• Last Mile Fulfillment Coordination: Coordinate with logistics partners to ensure efficient last-mile delivery, minimizing NDRs and RTOs.
• Data & Insights: Monitor e-commerce data and prepare weekly/monthly sales reports for management.

Requirements:

• 3+ years of experience in D2C startups or FMCG/e-commerce operations.
• Proficiency in Microsoft Office and Google Suite; knowledge of warehouse management systems is a plus.
• Experience in logistics, warehousing, and e-commerce/D2C operations

Key Performance Indicators (KPIs):

• Supply chain efficiency: Lead time reduction, fill rate OTIF.
• Inventory management: Out-of-stock %, On-hand vs. System Inventory.
• Stock optimization: Days on hand.
• Operational smoothness: Zero order cancellations and NDRs, zero missed appointments.

If you are a go-getter who can turn ideas into reality and enjoy working in an early-stage company with minimal supervision, please share your resume to [Confidential Information]