Role Objective:
- Handling the multi-specialty clients, collaboration with onshore, quality & training team proactive approach to handle quality escalations. To ensure the delivery of accurate, efficient, and compliant medical coding service. This role aims to lead and develop a team of medical coders, uphold the highest standards of coding accuracy, and enhance operational workflows. By fostering a collaborative and supportive team environment, optimize coding processes, reduce errors, and contribute to the organization's financial and operational success.
Essential Duties and Responsibilities:
Leadership and Supervision:
- Lead and supervise a team of medical coders, ensuring adherence to coding standards and protocols.
- Conduct performance evaluations and provide constructive feedback to team members.
Compliance:
- Maintain compliance with Epic, healthcare regulations, coding guidelines, and organizational policies.
Quality Assurance:
- Implement and monitor quality assurance processes to ensure high accuracy and consistency in coding.
- Error analysis and implement corrective actions.
Training and Development:
- Identify the training needs for new and existing coders to enhance their skills and knowledge.
- Stay informed about updates in coding practices and share relevant information with the team.
Operational Efficiency:
- Collaborate with other departments to streamline coding processes and improve workflow efficiency.
- Develop and implement strategies to reduce coding errors and improve turnaround times.
Problem Resolution:
- Address and resolve any coding-related issues or discrepancies promptly.
- Provide expert guidance and support to the team on complex coding cases.
Reporting and Analysis:
- Generate and analyze reports on coding performance and productivity.
- Provide insights and recommendations to senior management for process improvements.
Stakeholder Communication:
- Communicate effectively with internal and external stakeholders to ensure alignment and understanding of coding requirements.
- Represent the coding team in meetings and discussions with other departments.
Certification: Any Certification from AAPC or AHIMA
Skill Set:
- Possess comprehensive domain expertise in outpatient specialties, particularly ED & E/M Coding (IP & OP). Over 7 years of experience in Medical Coding, including a minimum of 1 year in a Team Lead position. Exhibit the capability to coordinate multiple projects and initiatives concurrently.
- Be self-motivated with outstanding personal and interpersonal skills, an attentive listener, and possess excellent communication abilities. Have the capacity to formulate and implement action plans and strategies effectively.
- Exhibit strong team management skills and the ability to engage with the team in a constructive manner. Demonstrates proficiency in Microsoft Excel and PowerPoint.
