Assistant Operations Manager

Overview

This role supports end-to-end advertising operations across taxi, bus, rail, and bus interchange platforms. It requires expertise in regulatory compliance, operational coordination, and stakeholder management.

Job Description

1. Regulatory Compliance & Stakeholder Management

• Maintain strong partnerships with authorities, such as LTA, BCA, SCDF, asset owners, and contractors to facilitate operational delivery.
• Engage authorities and asset owners to streamline approval processes and support non-fare revenue initiatives.
• Ensure compliance with statutory regulations (WSH, PDPA, Fire Safety) and group reporting standards.

2. Asset & Campaign Operations

• Manage static and digital advertising inventory to support sales demand and maximise utilisation.
• Plan, coordinate, and supervise advertisement installation, maintenance, and removal.
• Prepare and submit regulatory applications and lodgement forms promptly.
• Verify job completion, service delivery, and Proof of Delivery (POD), and maintain complete documentation.

3. Procurement & Vendor Management

• Manage contractor performance and ensure SLA compliance through diversified sourcing.
• Execute procurement workflows: review quotations, process POs, and verify goods/services for payment.

4. Reporting & Administration

• Prepare regulatory and operational reports, including progress updates and audit logs.
• Prepare regulatory and operational reports, including progress updates, audit logs, and monthly administrative reports.
• Prepare monthly operational and administrative reports.
• Maintain documentation, stock-take records, and audit compliance.

5. Projects & Improvements

• Coordinate with vendors and stakeholders throughout project phases, including work outside office hours, such as nights, public holidays, and weekends, when required.
• Support system and product rollouts, including testing and implementation.
• Identify and implement improvements to enhance productivity, reduce costs, and support ESG sustainability.

6. Perform other duties as assigned.

Job Requirement

• Education: Degree or equivalent qualification, preferably in Electrical or Mechanical Engineering.
• Experience: Minimum one year of experience in regulatory licensing, media operations, or project management. Fresh graduates may be considered for a Senior Executive position.
• Technical Skills: Proficient in Microsoft Office and comfortable working with operational systems and digital platforms.
• Attributes: Diplomatic, meticulous, and results-oriented, with strong writing and analytical skills.
• Flexibility: Willing to work outside office hours for project rollouts, when required.