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Assistant Manager - TS

5-8 Years
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Job Description

  • Applied knowledge of ISO 27001 / SOC Controls
  • Provide RCA (Root Cause Analysis) for Technical issues
  • Knowledge of Information and Data Security principles
  • Familiar with ITIL policies and procedures operations
  • Comfortable in ITIL change management submissions and process; experience as a CAB member
  • Expert knowledge of SQL clusters and BCDR
  • Understanding of when to use DTU vs vCore
  • Running daily health checks and ensuring uptime
  • Performing backups and recoveries
  • Applying patches and upgrades
  • Troubleshooting and resolving database issues
  • Documenting and optimizing database processes
  • Collaborating with the internal IT team to ensure a seamless workflow
  • Handling configuration-based, version-based, and policy-based issues
  • Supporting new, changing, and expanding scope
  • Maintaining keys and connectivity to servers and Active Directory (AD)
  • Working on issues related to connectivity to data warehouse
  • Supporting issues related to server performance and scaling
  • Skilled in managing physical and virtual servers in a large environment (typically 100+ servers)
  • Knowledge of ITIL and networking fundamentals
  • Experience in tracking server activity, upgrading software, and addressing technical problems
  • Good documentation skills

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Open to candidates from:
Indian

About Company

WNS-Vuram is the global hyperautomation wing of WNS, with a specialization in low-code enterprise automation. Since its inception, the company has maintained 1% customer success and customer references. Powered by passionate people, WNS-Vuram is committed to driving digital transformation for organizations worldwide through an Empathy-First Technology-Nextapproach. WNS-Vuram has received several prominent recognitions from Inc. 5, HFS Research, ISG, Entrepreneur India, Fast Company, and Great Place to Work, among others.

Job ID: 118867281