We are looking for a dynamic and experienced training professional to join our team as an Assistant Manager Training. This is an individual contributor role responsible for designing and delivering high-quality training programs within the banking domain.
The ideal candidate should have strong domain understanding in banking processes and a proven ability to engage and train batches effectively. Candidates with hands-on training exposure, even without formal trainer designation, are encouraged to apply.
Key Responsibilities:
- Deliver end-to-end training programs for new hires and existing employees within the banking domain
- Conduct classroom and/or virtual training sessions for batches with a focus on engagement and knowledge retention
- Develop training materials, modules, and content aligned with business requirements
- Assess trainee performance through evaluations, feedback, and assessments
- Identify knowledge gaps and implement corrective training interventions
- Collaborate with stakeholders to ensure training effectiveness and alignment with process requirements
- Maintain training reports, dashboards, and documentation
- Ensure adherence to quality standards and continuous improvement in training delivery
Key Requirements:
- 14 years of experience in training within the banking / financial services domain
- Strong understanding of banking operations (any domain such as Retail Banking, Mortgage, Lending, Customer Service etc.)
- Excellent communication and presentation skills
- Prior experience in handling and delivering training for batches
- Ability to simplify complex concepts and drive learner engagement
- Strong interpersonal and stakeholder management skills
Preferred Profile:
- Experience working with international banking processes (preferably UK banking exposure)
- Candidates with training exposure (even without formal trainer title) but strong delivery capability will be considered
- Familiarity with adult learning principles and training methodologies
