Assistant Manager - Terminal Operations - Rail & Inland Terminals

Roles and responsibilities.

1. To achieve faster turnaround of rake & containers
2. Ensuring proper documentation related to EXIM, s/line, customs, and Railways.
3. To ensure compliance related to customs & railways.
4. Ensuring Proper Customer Correspondence and relationship
5. Ensuring Operational KPIs are achieved.
6. Resource management
7. Adhere to established SOPs and SOP to be reviewed from time to time.

Key Responsibility

1. Responsible for smooth operations in yard, rail & warehouse (EXIM/Domestic).
2. Ensure timely gate in and gate out operations as per SLAs.
3. Ensure to prepare various reports & showing with concerned in time.
4. Ensure there should not be any revenue leakages.
5. Plan to utilize equipment optimally and its proper management.
6. Ensure to bring efficiency in operations by providing best timely service to customers.
7. To have zero customer complaints.
8. Cost saving initiatives.
9. To follow safety and security norms of the company strictly and its implementation on the ground.
10. To maintain relationships with internal employees as well as with external vendors/ Customers/ Govt. authorities.
11. To follow strictly the SOPs of Yard, Rail & warehouse operation
12. Responsible for all warehouse functions of Inward, Put-away, Picking, Outbound and Inventory.
13. Ensure timely loading/unloading of Train.
14. Overall responsibility for Warehouse operations.
15. Maintaining Customer Level Operations SLA
16. Proper Audit/stock take, and Shrinkage under Limits as provided by Business Team
17. Maintaining Customer Level Transpiration SLA.
18. Maintaining HSE Standard and submission of reports.
19. MIS and Productivity Monitoring