Participate in product trials and troubleshooting at customer site
Offer technical solutions to compelling issues and challenges faced by customers
We work closely with customer and focus on understanding the customer needs and pain points and help them to relieve it.
Design, plan, and prioritize experiments for customer requirements and comparative studies with competitor's products.
Evaluate competitor's product and submit report to development team for product improvement.
Data analysis, interpretation and preparation of reports.
Co-ordinate with analytical teams, product development, QA for method development as and when required.
Material Characterization and Process Development
Maintain Quality Standards in the application lab
Establish test protocols and best practices and compliances in Application Development Lab
Develop customer application process and simulate application conditions.
Calibrate testing equipment's as per customer conditions/test standards.
Autonomous Maintenance of test equipment's, maintaining their history card and ensuring preventive maintenance, calibration etc.
Co-ordinate with vendors as per the lab/test requirements
Determine external testing facilities and third-party labs in the event that we lack the testing capacity.
Safety, Health & Environment
Implement & monitor safe working conditions in and around the lab.
To ensure implementation of Safety, Health and Environment systems and procedures.
Adherence to statutory compliances to maintain safe & accident free work place.
Proactively interact and take action to ensure positive SHE attitude and activities.
Take part in creating MSDS of new materials or changes in MSDS as required.
Maintain arrangements for sustainable Process Safety Management (PSM) at responsible area .
To be team of Emergency Response (First Aid Team).
Implement effective lab practices and methods to improve safety. Development of working cultures in a direction which supports health and safety at work.
Conduct risk assessments of all the activities conducted in the lab and take preventive measures.
