KeyResponsibilities:
- Drive Business Ops, monitor and improve key operational metrics
- Analyze operational & business data to identify trends, gaps, and improvement areas.
- Prepare weekly and monthly performance reports and dashboards.
- Work closely with cross functional departments to resolve issues and improve service quality.
- Assisting in defining SOPs, tracking, ensuring adherence & execution
- Coordinate with cross-functional teams (product, Business Development, support, CRM, etc.).
- Ensure adherence to operational standards and policies.
CoreCompetencies:
- Demonstrates high ownership and integrity
- Self-driven with strong execution focus
- Energetic and proactive attitude
- Resilient and persistent in problem solving
- Strong Excel skills with the ability to create structured reports and dashboards
Education: B.E / B Tech / MBA
YearsofExperience(Minimum&Maximum): 2-5 Years
Whatisthenatureandscopeofresponsibilitiesthecandidateshouldhavehandled
- Managed a defined set of Business partners, accounts, or a specific region.
- Handled partner interactions, issue resolution, and performance improvement initiatives.
- Worked with data to track performance, identify gaps, and drive corrective actions.
- Drove adoption of key business programs or process improvements.
- Managed projects or initiatives with clear targets and timelines.
- Demonstrated measurable impact on operational or revenue metrics
