Assistant manager SCM

Inviting applications for the role of Assistant Manager SCM.

In this role, you will be responsible for the Supply Chain SDL role. You will be required to Focus on continuous process improvement and adaptive to change, Develop & handle effective working relationships in the organization and actively liaise with all Key Stakeholders.

Roles and Responsibilities:

• This individual will be responsible for collaborating with Genpact Global Payables, Plant buyers, GSC CoE, Category Manager, Receivers at plant to drive: -

• Holds reduction for Critical suppliers of ESA

• Scope of work will include review of invoices on QTY REC, QTY ORD, PRICE, LINE VARIANCE, 170 WF holds in Oracle R12.

• Timely review of errors in the Interface Management Dashboard in QLIKVIEW and ensuring timely IT ticket is raised to resolve.

• Working closely with Ariba IT and SCM teams to resolve interface issues leading to manual invoice processing and holds release.

• Improvement in on time payment metric

• Review of suppliers sending invoices late and work with Commodity Buyers to drive supplier discipline.

• Review of late approvals within and escalation to Genpact and Finance leadership.

• Identifying opportunities for electronic invoice submission.

• Works closely with suppliers / warehouse, to ensure timely receipting of material, in plant ERP.

• Resolving internal discrepancies with internal and external stakeholders (e.g. delivery issues, claims, quality issues, issue credit notes etc.)

• Utilizes all digital tools available on environment for maximized efficiency of Procure to Pay processes.

• Monitor KPI of internal teams and provide action plans to mitigate risk and stop shipment situations/credit hold etc.

• Reporting & Governance - Carry out KPI reporting and cadence at regular intervals

KPIs:

• OTD of Transaction: TAT for 1st investigation for all on hold ESA critical supplier invoices received in MarkView except quantity receiving hold, will be 2 working Days & 5 working days for Quantity receiving hold excluding Genpact client aligned holidays.

• Accuracy of Transaction: First time right, measure is 90%

Minimum Qualifications:

• Relevant years of experience in Supply Chain Operations / Procure to Pay.

• Bachelors / Master's degree required, preferably in Supply Chain, Accounting and Finance Management.

Skills:

• Excellent communication, customer service, and interpersonal skills necessary to converse with diverse groups of stakeholders including senior management, operations and Supply Chain Management personnel.

• Should have strong functional knowledge & working experience related to Materials management & detailed understanding of Procure to Pay concepts.

• ERP knowledge of SAP, S4HANA, Oracle and any plant manufacturing systems.

Help needed from:

• Assignment of GSC COE / Plant POC to train the new joiners on tools and Supply Chain policy / processes.

• Access to Oracle R12, Oracle Production, Powerlink, MAPICS, AS400, Vista, MarkView, ARIBA.

• Defining new CORA queues for Buyers to ensure TAT in resolution.