About GoKwik
GoKwik is a growth operating system designed to power D2C and eCommerce brandsfrom checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement.
Today, GoKwik enables 15,000+ merchants globally, processes $2 billion in GMV, and continues to strengthen its AI-powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investmentsand bolstered by a $13M growth round in June 2025 (total funding: $68M)GoKwik is scaling rapidly across India, the UK, Europe, and the US.
Why This Role Matters
India's D2C ecosystem is scaling rapidly, and post-purchase infrastructure is becoming business-critical. This role will directly influence revenue growth by building strong merchant relationships, unlocking new logos, and positioning Return Prime as a core operating layer for returns and post-purchase workflows. The impact is measurablequota ownership, predictable pipeline, and long-term brand partnerships.
What You'll Own
New Customer Acquisition
- Drive new business across Shopify D2C brands in India
- Engage founders, CXOs, D2C heads, ecommerce and operations leaders
- Identify gaps in returns and post-purchase workflows
Consultative Selling
- Run structured discovery calls and tailored product demos
- Conduct solution workshops aligned with merchant operations
- Navigate multi-stakeholder buying cycles
Outbound & Pipeline Ownership
- Own outbound motions calling, LinkedIn outreach, email sequencing, ecosystem networking
- Drive sales quota with strong forecasting discipline
- Manage pipeline end-to-end from prospecting to closure
Ecosystem & Partnerships
- Collaborate with agencies, aggregators, and ecosystem players
- Unlock new opportunities through strategic partnerships
- Position Return Prime clearly against competing solutions
Cross-Functional Collaboration
- Work closely with product and customer success for smooth onboarding
- Share market feedback to strengthen positioning and roadmap
- Track Indian D2C, logistics, and Shopify ecosystem trends
Who You Are
- 35 years of experience in sales, outbound, or business development within Shopify Apps/Plugins, D2C SaaS, eCommerce, logistics tech, or the Shopify ecosystem
- Experience selling to founders and senior stakeholders
- Strong understanding of Shopify workflows (apps, integrations, merchant operations)
- Familiarity with returns management or post-purchase operations is a strong advantage
- Working knowledge of OMS/WMS/logistics tools such as Unicommerce, Vinculum, Increff, Shiprocket, etc.
- Understanding of D2C metrics (CAC, LTV, RTO, return rates, fulfillment SLAs)
- Basic understanding of APIs, webhooks, Shopify Admin, theme integrations, and data flows
- Ability to translate technical capabilities into clear business value
Why GoKwik
At GoKwik, you'll operate at the center of India's fast-growing D2C ecosystem. You'll own revenue targets, build strong founder relationships, and work on products that directly impact brand growth and retention.
If you're looking for ownership, visibility, and the opportunity to drive measurable business impact, this role offers scale and strong growth potential.
Required Skills
Ownership Shopify Apps negotiation handling Business growth Shopify business development Sales
