Assistant Manager

Purpose

The Accounts Receivable (AR) Executive is responsible for overseeing the company's accounts receivable processes, ensuring timely invoicing, collections, and cash applications. This role involves leading a team of AR professionals, maintaining strong relationships with customers, and working cross-functionally to optimize cash flow and minimize bad debts. The AR Manager will also ensure compliance with internal controls, policies, and accounting standards.

• In addition, the Accounts Receivable Manager will be responsible for ensuring that Chargebacks Credits, which are processed by a third party, are accurately reflected in SAP and for working with the third party to ensure that Chargeback exceptions are reconciled.
• During the start-up phase of the Company, this position will be responsible for applying cash receipts and following up with customers regarding past due payments.
  
  

Position / Job TitleAssistant Manager/ Sr Exe. Finance & AccountsDepartmentFinance & AccountsReporting ToAGM - Finance & AccountsLocationThaneYears of Experience3-5 YearsDosage Form

Job Responsibilities / Deliverables

• AR Operations Management:
• Oversee and manage all AR processes, including invoicing, collections, Deductions and cash application, ensuring accuracy and timeliness.
• Ensure all transactions are processed in accordance with company policies and accounting standards (GAAP/IFRS).
• Monitor and manage daily activities related to billing disputes, adjustments, Knocking offs, write-offs, and reconciliations.
• Ensure invoices are accurately generated and promptly shared with customers for all delivery orders.
• Cash Flow & Credit Management:
• Monitor the AR aging report and develop strategies to minimize overdue accounts and improve collections.
• Work closely with the Finance team to forecast cash flow, providing regular updates on receivables status.
• Establish and manage credit policies, perform credit risk assessments, and approve credit limits for new customers.
• Collections & Customer Relations:
• Develop and implement strategies for timely collections to minimize bad debts and DSO (Days Sales Outstanding).
• Build and maintain strong relationships with customers to ensure smooth payment processes and resolution of billing disputes.
• Lead the resolution of escalated customer issues regarding unpaid invoices, billing discrepancies, credit terms and disputed claims.
• Reporting & Analysis:
• Prepare and present AR reports, including aging summaries, cash forecasts, and key performance indicators (KPIs) to senior management.
• Analyze AR data to identify trends, potential risks, and areas for process improvement.
• Develop and track key metrics such as DSO, collection rates, and overdue accounts, and drive continuous improvement initiatives.
• Process Improvement & Compliance:
• Continuously review and optimize AR processes, systems, and controls to increase efficiency and accuracy.
• Collaborate with IT to implement automation tools and improve systems integration (e.g., ERP, CRM).
• Ensure compliance with all relevant legal, regulatory, and accounting requirements, including tax-related matters.
• Coordinate with internal and external auditors, ensuring all documentation is available and compliant with audit requirements.
• Cross-Departmental Collaboration:
• Collaborate with Sales, Customer Service, and Operations teams to ensure that contract terms, billing, and customer records are aligned.
• Work with the Finance and Accounting team to ensure the accurate posting of AR transactions and reconciliations of accounts.
• Participate in monthly and quarterly closing activities, ensuring AR records are accurately reflected in financial statements.
  
  

Qualifications & Pre-Requisites

• Total experience of 3 - 5 years in the Finance function within relevant areas.
• Experience in US off-shore finance processes for managing Accounts Receivable, in the pharmaceuticals generic sector is preferable.
• Good working knowledge of SAP
• Excellent working knowledge of MS Excel (ability to apply arithmetic and logical formulae, create and analyse pivot, create and analyse graphs) and ability to handle large spreadsheets.
• Preferably has experience of working in night shifts.
• Good communication
• Strong analytical skills
• Excellent communication skills, both verbal and written, across departments and levels
• Able to handle multiple tasks and stay organized.
• Strong attention to detail
• Ability to work in team as well as individual contributor.