Responsible for repair products receipt and issue as per standard operating process.
Coordinate with QC and customer care teams regarding any clarifications on repair requests.
Repair products handling and maintain accurate records of work completed (before/after status).
Coordinate with In house QC team for repair work on gold and diamond jewellery including soldering, resizing, stone setting, screw/tongue repairs, polishing, etc.
Responsible for documentation of repair products at vendor location (major repair)
Ensure all repairs are completed within defined timelines.
Maintain accurate records of work completed (before/after status).
Adhere to quality control standards set by the company.
Skills & Qualifications:
Minimum 3-5 years of experience in jewellery handling.
Ability to understand the repair requirements.
Team player with good communication and time management skills.
Previous experience working with reputed jewellers or in service centres.
