Assistant Manager - Quality

Drive process and product quality across the Commercial Refrigeration plant by strengthening in-process controls, ensuring compliance with quality systems, supporting new product introduction, and leading structured problem-solving and continuous improvement initiatives.

Responsibilities

• Monitor critical manufacturing processes and ensure adherence to defined product and process quality standards.
• Validate critical processes including PU foaming, brazing, high-pressure helium leak testing, vacuuming, refrigerant charging, electrical safety testing and cooling performance testing.
• Establish key process indicators and implement preventive and corrective actions to eliminate recurring quality and delivery issues.
• Drive daily line rejection analysis, part-failure root cause analysis and quality performance reviews with Production and Quality teams.
• Lead Gemba reviews and improvement actions covering process discipline, 5S and Kaizen.
• Ensure quality manpower and associates are deployed at key stages across product lines and shifts.
• Partner with Production, Technical Support and Product Development teams from production prototype to product commercialization.
• Support new product development and engineering change implementation while maintaining shop-floor quality standards.
• Handle customer complaints, complete root cause analysis and submit timely corrective action plans for process and product failures.
• Maintain readiness for customer and external visits, with updated documents, trend charts and visual controls on the shop floor.
• Ensure compliance with established certified quality systems in the respective areas.
• Establish and monitor control charts and performance trends for key CTQs and CTPs.
• Prepare statistical reports and conduct weekly and monthly quality reviews with plant leadership.