Assistant Manager - Provider Network

Company Description:

Visit Health is changing the face of employee health and wellness in India. 1mn+ users across 200+ large Indian conglomerates to new age start ups trust Visit as their Health & Wellness Partner, catering to the missing & unexplored Wellness &Primary Healthcare needs. Traditionally, the term Employee Health Benefits was synonymous with insurance / hospitalisation benefits only ie, Secondary Care.

Whereas today, 90% of individual healthcare and wellness related expenses in India are out of pocket on Primary Care; be it Mental Wellness, Fitness, Nutrition, Diagnostics, Medicines, and most of all, regular doctor appointments. The Covid-19 Pandemic has not only caused such expenses to increase multi fold, but also created a need for accessible systems. In a professional setting, such offerings are either lacking, or provided in an ad hoc, broken manner through various individual platforms. As a result, the experience for an employee is disconnected, with limited utilisation and engagement.

This is where Visit Health comes in - a one stop solution for all employee health benefits needs. We help Companies build a Customized Wellness solution focused on Primary Care aspects such as Fitness, Mental Health, Doctor Teleconsultation, OPD programs, etc. for employees and their families, thereby reducing out of pocket expenses and creating healthier workforces. We have stitched up the broken pieces of employee health benefits in India to make one streamlined platform while increasing employee engagement through gamification.

Visit Health has raised in total of $9million & is backed by renowned investors such as Policy Bazaar, Twitter Cofounder Biz Stone and Kunal Bahl of Snapdeal. Job description: As part of your day-to-day work, you will be responsible for: We are looking for a Customer Service Executive / Associate to assist our Corporate Customer's

Role Description:

As part of your day-to-day work, you will be responsible for:

Empaneling the Medical Service Providers & increasing home visit coverage

Scrutiny of the providers documents and entry in Excel Network Master File

Registering the service provider in the portal and mapping the packages.

Sending standard letters and reminders to the service provider with respect to pending documents

Training of providers on utilization of our Dashboard

Maintaining reports statistics and analysis in respect to providers Ops matrix

Coordination with other internal departments and external stakeholders.

Time to time review of the service quality of the providers

Provider Audit, Offline meetings & Mystery Shopping

Must Have's:

Graduate/Post Graduate with Minimum 3 years of experience in client management preferably in Insurance, Wellness and Health Tech Industries.

Good understanding of Annual Health Checkup and Pre Insurance Medical Checkups

Good Knowledge of MS Excel/Sheets

Strong process & Team management skills