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EXL

Assistant Manager-Product Development-Business SME

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Job Description

Role Title: Healthcare Domain Expert

BU/Segment: Healthcare Analytics

Responsibilities

  • Collaborate with clinical and data teams to define KPIs and performance metrics for provider analytics initiatives.
  • Lead the design and validation of quality metrics for peri-operative processes, PCI outcomes, and inpatient management programs.
  • Partner with EPIC reporting and data engineering teams to extract, transform, and align data from EPIC Clarity for analytic use.
  • Provide domain expertise in the development of dashboards, scorecards, and benchmarking tools for hospital and provider performance.
  • Identify opportunities to improve clinical workflows and patient safety through data-driven insights.
  • Support risk adjustment modeling, outcomes measurement, and regulatory reporting.
  • Translate analytical findings into narratives that drive strategic and operational decision-making.
  • Stay current on healthcare quality measures (CMS, HEDIS, AHRQ, etc.) to ensure alignment with national standards.

Qualifications

  • 5+ years of experience in healthcare domain analytics, preferably in hospital or provider network settings.
  • Deep understanding of Peri-Operative Quality metrics, PCI performance indicators, Risk Management frameworks, and ICM workflows.
  • Proven experience conceptualizing and operationalizing clinical metrics from EPIC Clarity data models.
  • Strong knowledge of healthcare quality reporting standards, coding systems (ICD, CPT, DRG), and regulatory programs.
  • Hands-on experience with data visualization tools (Tableau, Power BI) and SQL-based data extraction.
  • Excellent communication skills with ability to bridge clinical and technical teams.

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About Company

Job ID: 134320147