Assistant Manager

Assistant Manager

Location: Gurgaon

6-Day Work Week (weekends mandatory, with a weekday off)

Experience: 2-3 years in Jewellery retail.

About ORNAZ

ORNAZ is an aspirational premium diamond jewellery brand specializing in natural diamond engagement rings and fine jewellery. Known for design excellence, trust-led sales, and a high-touch customer experience, ORNAZ is also a celebrity-loved brand, trusted by modern couples for their most meaningful milestone purchases.

Role Overview

We are looking for a customer-focused Jewellery Consultant to deliver a refined, consultative in-store experience and assist clients in selecting engagement rings and fine jewellery. The role requires strong relationship-building skills and the ability to confidently handle premium, high-value purchases from consultation to closure.

Key Responsibilities

• Welcome and assist customers with personalized jewellery consultations
• Understand client needs, occasions, and budgets to recommend suitable designs
• Present and explain natural diamonds, craftsmanship, and customization options
• Drive individual sales targets in a premium, high-ticket retail environment
• Build trust and manage the complete customer journey from inquiry to final purchase
• Maintain consistent follow-ups on leads, trials, and pending decisions
• Support store visual standards and ensure a luxury customer experience
• Record accurate client details, interactions, and orders in CRM
• Coordinate with backend teams for customization updates and delivery timelines

Requirements

• 1–4 years of experience in jewellery, luxury, fashion, bridal, or premium retail sales
• Strong communication, grooming, and interpersonal skills
• Ability to engage confidently with premium clientele
• Interest in diamonds, jewellery styling, and customer consultation
• Target-driven mindset with strong follow-up discipline
• Basic familiarity with CRM systems, billing tools, and WhatsApp client communication

What We Offer

• Competitive fixed salary + strong performance incentives
• Opportunity to work with a fast-growing aspirational premium jewellery brand
• Structured learning on natural diamonds and consultative selling
• Clear path for growth into Senior Consultant / Store Leadership roles.

Why Join ORNAZ

• Be part of one of India's fastest-growing luxury jewellery brands
• Work in a showroom selling high-value natural diamond jewellery and engagement rings
• Clear growth path to Store Manager for strong performers
• Exposure to luxury retail, diamond consultations, and personalized client interactions
• A dynamic, ambitious, and customer-centric work culture

To apply, share your resume at [Confidential Information]